If Last.FM was a school kid, its report card would state “a quiet achiever”. Not at all like its classmate, brash, noisy and precocious Facebook. But though Last.FM rarely makes the headlines, I think it actually offers more value for its users. Facebook is interesting. So you can pop in, check out your mates, see...
This morning I saw a story on CNN about change.gov. It’s a website set up by the Obama transition team to harvest ideas and feedback on their policies, priorities and so on. When browsing for it, I accidentally discovered another “change” website. This one is change.org, calling itself a “social action network”. The great thing...
The anniversary of Sept 11 this week got me thinking about how far we’ve come in only 7 years with the use of web 2.0 tools and methods for sharing information. Back then, I think the media coverage was measured by how quickly organisations could update their web pages, capture and show film footage and...
Between reading Groundswell I’ve also been reading Here Comes Everybody, which discusses the social impact of web 2.0 technology and the ways that people mobilise around issues that concern them by forming online groups and so on. And it dawned on me that, unless I’ve missed something, the writers of Groundswell have made a bit...
Reading through Groundswell, I had a sense of deja vu. There was something vaguely familiar about a lot of this stuff. All this talk about people having conversations online with each other, forming groups, getting what they need from the community and other customers rather than from organisations, the challenges faced by organisations around driving...
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